Craig Frohna's Piano Service
My name is Craig Frohna and I started my piano tuning business in January 1975. My father, too, was a piano technician and he started his business in 1940 and ran it until his untimely death in 1986. This site is dedicated to him. Ever since I can remember, I have been surrounded by pianos, so it seemed likely that I would follow in my fathers footsteps and become a piano technician just like him. And so it was. He taught me every aspect of this business and it is he that I owe my livelihood to. He was a remarkable man and there isn't a day that goes by that I don't think of him. I know with each and every piano I tune or repair, he is beside me every step of the way.
Search engines are filled with names of tuners, but, like other skilled craftsman, it's hard to find a good one. How do you know if the technician you call is reputable? Sure, an A rating on Angie's List or Google is definitely helpful, but I have found that referrals from my customers is the best way to keep my business moving forward. Every day I am called by new customers and I always ask how they heard of me. I always hear, "Oh, you tuned so & so's piano and they referred me to you." I let my customers find me new customers rather than advertising for new customers. Since the inception of my business, I have never spent a dime on advertising! I have found that the best advertising is simply this. Do your best work each and every time you sit down at a piano and the customer will be grateful and happy to recommend you to other people. It has worked for 45 years and it is how I keep my prices the lowest in the city. My business is named after me so you can count on me doing the best job possible. My name and business depends on it.
Piano tuning is certainly not dull. I have tuned pianos in mansions, in a barn loft, in the back of semi trailers, in kitchens, and in tents. Over the past 45 years I have met so many people through my tuning with so many different talents. Some of them are now my best friends and, in fact, it is how I met my wife. I hope you find this site to be informative. I had a lot of fun putting it together. Check back from time to time.
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